We work around the clock to safeguard our platform and combat fake reviews
Fighting fake reviews and misuse
We're using a strong combination of dedicated people and clever technology to protect our platform. Our customized fraud detection software automatically detects suspicious reviews and removes fakes. We've spent years developing and fine-tuning the advanced algorithms and AI that form its foundation, and continue to invest heavily in this area. Our software is backed by trained experts to investigate reports of misuse.
We also have a technology team, the TnT Squad, dedicated to developing and fine-tuning our fraud detection software and processes to find new and better ways of weeding out fake reviews and misuse. This brainy bunch from all over the world has diverse expertise including engineering and even a physicist who worked at CERN.
Content Integrity Team
Our Content Integrity Team comes to work every day to help reviewers and businesses understand how best to use our platform. Together with our software, this impressive group of skilled multilinguals handles more than 200,000 requests, queries and reports every month, applying our guidelines fairly and equally and interacting with thousands of businesses and consumers across the globe.
Help from our community
Detecting problems isn’t an exact science and even though we catch most of what’s out there, we always welcome help from anyone using Tarvk. We have tools enabling consumers and businesses to flag reviews that violate our guidelines, and a whistleblower function that allows anyone who notices fraudulent behavior to contact us.
Supported by our legal experts, Tarvk Enforcement Agents carefully investigate reports of misuse and stay ahead of any attempts to game the system. They also report and request removal of advertisements from businesses asking for fake reviews or individuals offering to write them.